Frequently Asked Questions

Can I make a printed copy of an e-book?
Yes. All guides are in pdf format and printing is straightforward.

How do I get the free electric flight magazine, Successful Electrics?
Simply click on the yellow Mailing List button to the left, or click here. The magazine is free of charge, and you can unsubscribe any time you wish. Your details will never be passed outside of Gibbs Guides.

I'm interested in buying a guide - but how do I know if they are any good?!
Gibbs Guides has built up an excellent reputation over the years for producing guides of high quality. An illustration of this is that most customers who buy a guide come back and purchase another. Also, the free articles on this site offer you a good indication of the quality of writing offered at Gibbs Guides. Finally, your purchase is risk-free because every guide comes with a 90 day money back guarantee of satisfaction.

I need the information you offer, but I've never bought an e-book before. What is it, exactly, and what happens when buy an ebook?
An e-book is simply an electronic file which you can download directly to your computer. Once you have ordered, you get a link which tells you how to to download your guide. The process is very simple and easy.

Do I need any special equipment or hardware to read your ebooks?
No, your ebook can be displayed on the screen of any personal computer. All you need is a pdf reader. You probably already have a pdf reader installed. If not, click here here to get the Adobe pdf reader at no charge. It's easy to install and it's free.

Will my computer be able to display my e-book?
Yes. Your ebook will display perfectly on any computer which has a pdf reader installed. You probably already have a pdf reader installed. If not, click here to get a free Adobe pdf reader.

Will your guides download to an Apple Mac?
Yes - and all you need to display the guides is pdf reader software, which you probably already have on your Apple Mac. If not, click here here to get the Adobe pdf reader at no charge. It's easy to install and it's free.

Can I download your guides to an iPad and read them on this device?
Yes.

I'd like to buy your ebooks. Can I read them on my Kindle Fire?
Yes. The product description says "Kindle makes it easy to take your documents with you. You can e-mail documents - including Word, PDF and more - directly to your Kindle so you that you can read them anytime, anywhere."

This all sounds okay, but what happens if I meet some kind of difficulty?
It's very unlikely you'll experience any difficulty with your ebook. But if you do, just call or email Gibbs Guides and we'll help you through any problems. It's important to us that you become a satisfied customer.

When I order, the shopping cart asks for my address. Why do you collect this information for an electronic product?
There's nothing sinister about this; it's just the way the shopping cart is supplied. It was set up for paper based products, which need posting. These are presently not available, although that could change. In any case, there's no need to worry - Gibbs Guides never has and never will share your details with anyone else.

I have a computer and I'd like to buy a guide, but I am not at all confident about using my computer to make an order. Can you help?
Yes - email us for a step-by-step guide to help you place your order. If you are still stuck, give us a call and we'll talk you through the process, or you can send payment by cheque instead - see below.

I'd like to order, but I don't use a credit card to buy things online. What can I do?
No problem - if you are in the UK, simply post a cheque for your e-book guides (made out to A Gibbs) along with your email address, and links to your new guides will be emailed as soon as your payment arrives.

I want to keep receiving Successful Electrics magazine, but I've changed my email address. How do I change my free subscription to my new address?
Simply unsubscribe your old address, and add your new address by subscribing again.

I can get my new guide displayed on my screen, but how do I save a copy to my computer?
With your guide displayed on your screen, hover your mouse over the bottom inch of the screen. This should bring up an oval, grey colored menu. Within this menu you will see a number of symbols. Hover the mouse pointer over each symbols to see what it does. When you've found the 'save' icon, click on it, and this will allow you to save the file to your computer. You may wish to create a new folder for your Gibbs Guides e-books so you can easily find them later.